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Press Release


For Immediate Release:
April 9, 2015

Office of The Attorney General
John J. Hoffman, Acting Attorney General

Division of Consumer Affairs
Steve C. Lee, Acting Director

Division of Law
Jeffrey S. Jacobson Director
  For Further Information and Media Inquiries:
Jeff Lamm
Neal Buccino
(973) 504-6327

With New Website, New Jersey Division of Consumer Affairs Makes it Easier Than Ever for Consumers to File Complaints, Obtain Information​

NEWARK – New Jersey consumers who have been cheated or scammed by a business will now find it easier than ever to file a complaint with the New Jersey Division of Consumer Affairs, thanks to today's launch of the Division's newly redesigned website at www.NJConsumerAffairs.gov

Complaints against businesses now can be submitted via the internet by filling out an online form on the Division's new and improved web site.  The new web site also enables the 750,000 professionals and businesses which are licensed or certified by the Division's professional licensing boards to more easily obtain the licensing and regulatory information they need.

"In keeping with our initiatives to fight consumer fraud, we're making it easier for consumers to file complaints – and for all members of the public to find the information they need to ensure a fair and honest marketplace in New Jersey," Division of Consumer Affairs Acting Director Steve Lee said.  "We're also providing better service to our licensees through this improved web site."

New features of the website include:

  • Redesign of website layout for ease of use, more appealing appearance
  • Improved search engine functionality across units of the Division
  • More intuitive layout for better online access to services of the Division (filing complaints, applying for licensure or renewal, verifying a license or registration)
  • Formatting for use on various mobile devices, including smartphones and tablets

Consumers who believe they have been cheated or scammed by a business, or suspect any other form of marketplace abuse, can file a complaint with the New Jersey Division of Consumer Affairs by visiting its website or by calling 1-800-242-5846 (toll free within New Jersey) or 973-504-6200.

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Last Modified: 4/23/2015 7:41 AM