The New Jersey Division of Consumer Affairs has worked with leading automotive service and repair organizations to provide consumers with information about maintaining and repairing your vehicles. This section of the Division of Consumer Affairs web site is designed to educate you about basic automotive maintenance and vehicle systems to assist you in making decisions about your automotive services.


Please Note: This web site contains information of a general nature. Always refer to your owner's manual for manufacturer-recommended maintenance and service information. Your owner's manual provides guidelines and recommendations specific to your vehicle, and should be used as the primary source for information about maintaining your vehicle.

If you wish to file a complaint related to an automotive service facility, please use our online complaint form. You can also contact us at:

Office of Consumer Protection
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, New Jersey 07102
Telephone: 973-504-6200
Toll-Free Complaint Line: 800-242-5846
Fax: 973-648-3538
TDD: 973-504-6588
E-mail: askconsumeraffairs@smtp.lps.state.nj.us